Crown Worldwide Group’s approach to sustainability builds on almost six decades of corporate social responsibility (CSR) work, which has seen us stand side-by-side with
our people, our clients and the communities in which we operate.
But we are evolving our legacy seeking to take a simple, progressive approach, focused in particular on how we can reduce environmental impact – while continuing to deliver on the social and governance agenda.
As an integral member of the Crown brand family, Crown Fine Art is on this same journey.
A word from our Group CEO
“Over the last 60 years of business, we have undertaken a lot of wonderful work to support, give back, and contribute prosperity to the communities in which we operate. This work is the embodiment of a philosophy that has been central to the way we go about our business. But we recognize the need to drive far greater impact through our business activities.
That is why sustainability has become a strategic priority for us. We understand that it’s imperative we take fast action to do more and play a bigger role in protecting and preserving the climate and environment, building on the areas of sustainability in which we have always been so strong.”
– Jennifer Harvey, Group CEO, Crown Worldwide
Our place in the world
Understanding our place in the world means acknowledging that – as an organization – we are reliant on key resources, from people to energy. Through our strategic approach, we create value to sustain and enhance those resources, while making the world simpler to navigate.
Our approach is split into three areas:
- Environment
- Social
- Governance
Sustainability at Crown
“We have made major strides, earning an EcoVadis Bronze Medal, formalizing our commitment to the Science Based Targets initiative (SBTi), and embedding sustainability into the business through SMART ESG performance goals, integrated carbon reduction planning, and the introduction of key policies, including our Diversity, Equity & Inclusion Policy and Sustainable Procurement Policy in the past year.
We also aligned our 60th anniversary celebrations with the United Nations Sustainable Development Goals, reinforcing our global values through local impact.”
– Joy Lam, ESG Director, Crown Worldwide
Key areas of progress in 2024
Advancing our climate strategy with Science-Based Targets
Crown made a significant step forward in its climate journey with the Board’s endorsement to set a Science-Based Target (SBTi), the world’s most rigorous and globally recognized framework for corporate climate action. This decision firmly positions Crown among the growing group of companies taking credible, science-aligned action to limit global warming and reduce greenhouse gas emissions.
EcoVadis recognition across the group
We're proud to have received a Bronze Medal from EcoVadis, a globally respected sustainability ratings platform. This marked a significant step forward in our ESG journey, reflecting an 18 point improvement from our 2023 score.
Advancing sustainable procurement
We made significant progress in embedding sustainable procurement into our global operations, aligning our purchasing decisions with our broader ESG objectives.
You can read about the approach we’re taking to sustainability in our 2025 report, which looks back on our progress under environment, social, and governance in 2024.
Reporting
In 2024, we continued to build on a six-decade long CSR legacy, with sustainability a core Group priority. It was a year focused on building on the foundations of our 2022 Carbon Footprint baseline to drive greater environmental impact, through data, investment and empowerment – while continuing to deliver social impact, with improved governance.
You can read about the approach we’re taking to sustainability in our 2025 report, which looks back on our progress under environment, social, and governance in 2024.
Our reporting approach aligns with global frameworks such as GRI, UNGC and CSRD.
Sustainability in the UK
In the UK, we have set a target to be net-zero by 2040.
Since 2019, we have reduced the scope one and two carbon emissions of our UK operations by 52% – driven by strategic initiatives such as reducing electricity grid usage by 38%, switching 17 UK sites to using renewable energy only, integrating electric vehicles into our fleets and installing solar panels at sites across the country.
Read more about the progress we’re making in the UK
.
Environment
We know that to operate our brands and to deliver services to our clients and customers, we require the use of natural resources. What resources we use, and how we use them, can impact the environment. It is our place to take careful consideration of the use of those resources to ensure we have net-zero impact.
Across the Crown world, our businesses are engaged in local initiatives, and our people contribute to protecting the planet through 3PL logistics and sustainable logistics practices.
Social
As an employer of 3000 people in over 45 different countries – 360 of which are employed with Crown World Mobility – we know it is our place to champion diversity, protect our people and ensure our communities are all the better for us operating within them. So from ensuring the safety of our people, to strictly adhering to labor and human rights best practice, to bringing prosperity and enhancement to the local communities in which we operate, we are committed to over-delivering against our social responsibilities.
Governance
As a specialist logistics business that has tens of thousands of corporate clients and has helped to relocate over three million families, we know that it is our place to uphold the highest standards in business. Whether it’s a question of ethics, compliance, driving best practice in the supply chain, or doing everything within our power to protect against cyber threats, we are committed to driving good governance – while ensuring simplicity for our clients and partners.
To ensure this, we focus our effort in four key areas:
-
- Accountability and decision-making
- Compliance and ethics
- Anti-bribery and corruption
- Data security, protection & privacy
One world, one sustainability journey
We know that sustainability is now a critical priority for our clients. So in addition to decarbonizing our own operations, and fulfilling our own corporate social responsibilities, we are working innovatively to ensure global mobility teams around the world are playing their part in meeting their organization’s sustainability targets.
Our Sustainability Innovation SteerCo is working on several initiatives aimed at managing and reducing the impact that corporate relocation has on the environment. Our aim is to equip HR and mobility teams with the data and insight they need to make informed decisions about relocating employees sustainably.
We are also looking at ways to assist assignees, helping them to ship only what they need, and to sustainably dispose of any items they don’t.